Er zijn 25 resultaten gevonden

door GoodbyeHarmony
26 mar 2021, 13:26
Forum: ST3 | ST5 (2018 - heden)
Onderwerp: How to force firmware update on charger?
Reacties: 8
Weergaves: 674

Re: How to force firmware update on charger?

Dealer sorted a treat now.

Must say the most recent updte is very interesting.

Thanks so much for your help.

Cheers
Tim
door GoodbyeHarmony
21 mar 2021, 13:21
Forum: ST3 | ST5 (2018 - heden)
Onderwerp: How to force firmware update on charger?
Reacties: 8
Weergaves: 674

Re: How to force firmware update on charger?

Thanks, that's great, most helpful!

Cheers
Tim
door GoodbyeHarmony
21 mar 2021, 11:56
Forum: ST3 | ST5 (2018 - heden)
Onderwerp: How to force firmware update on charger?
Reacties: 8
Weergaves: 674

Re: How to force firmware update on charger?

Now this is interesting. I'm still on firmware from June, 2020 on a bike bought new Feb 2021.

Is there any way I request updates from the app or bike, or is it a tech support job?


Cheers
Tim
door GoodbyeHarmony
20 mar 2021, 23:20
Forum: ST3 | ST5 (2018 - heden)
Onderwerp: How to force firmware update on charger?
Reacties: 8
Weergaves: 674

Re: How to force firmware update on charger?

Ooh not noticed that. Will look cheers!

Tim
door GoodbyeHarmony
20 mar 2021, 13:15
Forum: ST3 | ST5 (2018 - heden)
Onderwerp: How to force firmware update on charger?
Reacties: 8
Weergaves: 674

Re: How to force firmware update on charger?

Sadly, it doesn't offer: I have a feeling it might be one-shot per firmware update. The issue is the old one of errors, restart, stopping charging half way through etc. Does it with new charger, not the old. The old has been updated. Anyone know if Stromer support can force push an update to a speci...
door GoodbyeHarmony
19 mar 2021, 13:50
Forum: ST3 | ST5 (2018 - heden)
Onderwerp: How to force firmware update on charger?
Reacties: 8
Weergaves: 674

How to force firmware update on charger?

Hi New ST 5 owner here after my 7 month old Stromer was stolen (long story). When I had the first ST 5 I had the charging issues everyone had, which were cured with a firmware update to the bike, which in turn updated the battery and charger. I still have the old charger which is fine. Now I want to...
door GoodbyeHarmony
24 dec 2020, 00:43
Forum: Algemeen
Onderwerp: Why is it so hard to get Stromer spares and accessories?
Reacties: 16
Weergaves: 1476

Re: Why is it so hard to get Stromer spares and accessories?

I will speak to QicC as soon as Christmas is passed! The UK Stromer site with all the spares is lovely, isn't it? It's run by the UK's main Stromer dealer. When I approached them to buy n ST 5, they told me they'd got a secondhand ST2 or 'maybe' an ST 3. An ST 5 would take 'a very long time' - I ema...
door GoodbyeHarmony
23 dec 2020, 21:46
Forum: Algemeen
Onderwerp: Why is it so hard to get Stromer spares and accessories?
Reacties: 16
Weergaves: 1476

Re: Fietsenvanstenis gone?

Thanks that’s very much appreciated. Me and my ST5 are about 5000km now. It’s such a joy.

Greetings of the season.

Best wishes
Tim
door GoodbyeHarmony
23 dec 2020, 21:38
Forum: Algemeen
Onderwerp: Why is it so hard to get Stromer spares and accessories?
Reacties: 16
Weergaves: 1476

Re: Fietsenvanstenis gone?

I’m loving the bike really am. But the after sales experience has greatly disappointed me.

Recommendations for a dealer willing to ship accessories to the UK and who can tolerate my lack of any other language than English (to my shame) welcome, please.

Thanks
Tim
door GoodbyeHarmony
23 dec 2020, 21:35
Forum: Algemeen
Onderwerp: Why is it so hard to get Stromer spares and accessories?
Reacties: 16
Weergaves: 1476

Re: Fietsenvanstenis gone?

Of the dealers in the UK when I tried to buy the bike, only one was interested, and the after sales support is dire.

My cassette locknut vibrated free and the liberated sprockets destroyed the seal on the sensor.

Our dealers here are terrible, I think they prefer to sell other brands.

Thanks
Tim